Politique de remboursement
I have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact me at firstname.lastname@example.org I'll then give you instruction on how and where to send your package. Items sent back to me without first requesting a return will not be accepted.
You can always contact me for any return question at email@example.com
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. - I'll take everything in charge -
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special order prints).
Unfortunately, I cannot accept returns on sale items or gift cards.
I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.